Our Service Costs and Billing Policies

Boddington Medical Centre is a private medical practice committed to providing high-quality care. Fees apply to privately billed consultations, procedures and other chargeable services.

Payment is required in full at the time of service. Please attend reception immediately after your appointment to settle your account before leaving the practice. Payment is for the full consultation or service fee, not just the gap remaining after any Medicare rebate.

Accounts are not offered as a standard payment option. Any alternative payment arrangement must be expressly approved by the Practice Manager before the service is provided. Please do not assume that payment can be deferred or an invoice paid at a later date.

Bulk billing

Bulk billing is available to patients under 16 years of age and holders of eligible concession cards, including a Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Card, for eligible Medicare-rebatable services.

For all other patients, bulk billing is not routinely available. Please present your current Medicare card and any applicable concession card.

Bulk-billing eligibility does not mean that every service is provided without charge. Any applicable fees for services not covered by Medicare will be explained before the service is provided and must be paid at the time of service.

Questions about fees or payment

Please ask reception about expected fees when booking. If you anticipate difficulty paying, contact the practice before your appointment so the Practice Manager can discuss your circumstances. Any exception to this policy requires prior approval.

Patients with outstanding fees cannot book appointments online and must attend reception to arrange further bookings.

Our separate Cancellation, No-Show and Late Arrival Policy continues to apply.

Standard Appointment Fees

PLEASE NOTE:

** To qualify for the Medicare Rebate, you must have a current Medicare Card.

** For the Concession Rate, please supply a current Health Care Card and/or Aged Pension Card.

*** NEW PATIENTS FIRST VISIT: All new patients to the practice require a “Long Consult” on your first visit.

Non Medicare Related Costs

Please be aware that some medical procedures and consumables are not covered by Medicare and may attract an additional charge along with a Nurses Fee.

Examples include but are not limited to:

Wound dressings and bandages
Plaster casts and splints
Sutures, procedure and sterile packs
Vaccines not funded by the government
Implanon and IUD devices (device cost only)
Ear syringing consumables
Spirometry mouthpieces and nebuliser masks

These fees cover the cost of the materials used in your care and are charged in addition to your consultation fee. If you would like to know more about potential consumable charges before your appointment, please speak with our reception team.

Cancellation, No-Show & Late Arrival Policy

At Boddington Medical Centre, we strive to provide timely and efficient healthcare services to all our patients. To ensure fair access to appointments, the following policy applies:

Appointment Cancellations

If you need to cancel or reschedule your appointment, we kindly ask for at least 6 hours’ notice.
Cancellations can be made by calling the clinic on 08 9883 9999.

Late Cancellations & No-Shows

Cancellations made with less than 6 hours’ notice may incur a cancellation fee and may require prepayment for future bookings.
Patients who fail to attend an appointment without notice (no-show) will be charged a fee and may be required to prepay for future bookings.
Fees apply as follows:
- $55 for a standard (15-minute) appointment
- $75 for an extended appointment
Patients with outstanding fees will not be able to book appointments Online and will need to book in person.
These fees are not covered by Medicare.

Late Arrivals

If you arrive late without prior notice and the doctor has commenced their next consult, we may not be able to see you.
Your appointment will be treated as a missed appointment, and the relevant fee may apply.

Repeat Cancellations & No-Shows

Patients with three or more missed appointments within six months may be required to:
- Book future appointments in person, or
- Pay a deposit prior to booking.
Frequent no-shows may also result in a review of ongoing care arrangements at our practice.

Exceptions

We understand that emergencies and unforeseen circumstances can arise. If you believe your cancellation or absence was due to an unavoidable situation, please contact our Practice Manager to discuss your case.

Thank you for your understanding and cooperation in helping us provide accessible healthcare for all patients.